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HOME :: Institution and Instructions :: Technical Requirements and Support

Technical Requirements

Hardware

  • Memory: PC and MAC users should have 512MB of RAM or greater.
  • Operating System: PC users should use Windows XP or Windows 2000. The UH-SACS Web site has not been tested under the new Windows Vista operating system, and therefore we provide limited assistance. Macintosh users should have Macintosh OS X 10.4.x (Tiger), 10.3.x (Panther).
  • Internet Connection: For accessing online documentation, internet speed connection of 54 Mbps or higher is recommended.

Software

  • Browser: For best results, PC users should use Internet Explorer version 6.x or above. Firefox and Mozilla browsers are also supported for both PC and Macintosh users. The UH-SACS Web site has not been tested under the Netscape and Safari browsers, and therefore we provide limited assistance on these.
  • Documentation Formats: Online documentation is available in HTML and PDF format. Files with the following icon PDF or any other Portable Document Format (PDF) files require Adobe Acrobat Reader. A free copy of this software can be downloaded from http://www.adobe.com/products/acrobat/readstep2.html 

Printing Electronic Documentation

Adjust your "Page Setup" left margin and right margin to be 0.2 inches. If a "Printable Version" link or a print icon (Print) is available in the Web page you are trying to print, use this option. If the printout is off-margins when selecting portrait (default) page orientation, select landscape in your browser printing options.

Screen Resolution

For the best viewing capability, computers should be set with a screen resolution of 800 x 600 or greater.

To set the resolution on a PC:

  1. Click the “Start” button located at the bottom left of the screen.
  2. Scroll to “Settings.”
  3. Click “Control Panel.”
  4. Click “Display.”
  5. Click the tab for “Settings.”
  6. Under “Screen Area,” slide to adjust to 800 x 600 or higher.
To set the resolution on a MAC:
  1. Go to “Systems Preferences.”
  2. Click “Displays.”
  3. Choose the correct resolution.
  4. Close the box
Technical Support

For technical assistance, please contact:

Rita Barrantes
(832)842-4702
rbarrantes@uh.edu
8:00a.m. - 5:00p.m. (CST), Monday-Friday

 



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